Implementing a Contact Centre with the Unified Service Desk and Dynamics365


SKU: BR365USD Category:


This workshop is focused around integrating the Unified Service Desk and Dynamics365 within your Contact Centre.  The primary objective for this workshop is for attendees to leave with a thorough understanding of how to design, integrate and develop a Contact Centre solution on the Dynamics365 platform leveraging the Unified Service Desk.


Full details on this course are available here.

Additional information


Developers and Architects

Class Size

10 – 15

Number of Days